Our office administrative staff supports our managers and accounting department in many ways to ensure our customers receive industry-best service. This includes preparing general correspondence, dealing with routine operational matters between the association and residents, contractors, agents, government officials, or other entities, responding to owners and their prospective purchasers regarding their individual accounts on a timely basis, assisting in resale and rental transfer paperwork for board approvals, prioritizing and responding to all requests of association and board members in a timely manner, keeping the board informed of problem areas and recommendations for actions needed to be taken, and handling complaints and concerns in a timely and professional manner.