Today it’s easier than ever to drag someone’s name in the dirt. From celebrities to restaurants to plumbers, no one is safe from having an unfavorable review of their talents or services plastered on the internet for all to see. Property management companies and HOA’s are no exceptions to the rule. Many communities voice their grievances about the service they receive from bad property management, but high-quality companies do exist. We’ll share five signs that you’re dealing with a good property management company in Tampa.
1. PROFESSIONAL TENANT RELATIONSHIPS
While we believe establishing great relationships with residents is key, as property owners, we must also maintain an appropriate balance of friendliness and professionalism. High-quality property managers will avoid displaying signs favoritism or discrimination. It is not fair to be lenient on some tenants while failing to give grace to others. Written policies, procedures, and community rules will help to eliminate any confusion.
2. EXCELLENT COMMUNICATION
Many problems are the result of miscommunication and misunderstandings. However, as experienced property managers, we believe in taking the lead in keeping the lines of communication open on a consistent and continuous basis. This comes in the form of communicating face-to-face, by phone, email, or through various community documents such as newsletters. We want tenants and owners to know that we are engaged in the community and welcome interaction. We also advise HOA boards on ways to facilitate effective communication with residents.
3. LEGALLY SOUND LEASING AGREEMENTS
The leasing agreement is a legally binding contract between an owner and the tenant that sets forth the terms of the rental of a property. Although agreements can sometimes be oral, it is always advisable to get any legal agreement in writing that expressly state the responsibilities and obligations of each party. We go above and beyond to ensure documents are in line with the law to lessen the likelihood of legal problems.
4. MAKES SAFETY A PRIORITY
As a Tampa property management company, one of our biggest concerns is the safety of our residents. We work diligently to ensure properties are safe both internally and externally. From smoke alarms to lighting to well-maintained staircases, residents should not have to deal with mishaps that could otherwise be avoided through regular inspections and surveillance.
5. LOW VACANCY RATES
If your community has low vacancy rates, this mostly likely means that you are doing something right. Perhaps your marketing efforts are paying off or maybe residents are satisfied with the community because you meet their core needs. As a result, they refer others to the community.
For information about our Tampa property management company, please call us at (813) 968-5665, or submit our proposal request form.