After hiring a condo property management company, it’s important to ensure that the company is doing a good job. Great property management can make a big difference in how happy residents are with their living situation and the organization of the condo office. In this article, you’ll learn from a St. Petersburg condo management team what to look for to know if your condo property management is doing a good job.
Regular Communication
Effective condo property managers maintain regular and constant communication with residents, the HOA, and the management team. There should be no question about whether a repair is scheduled or about when routine maintenance will take place on the community pool with property managers that communicate well. The board should know exactly how many vacancies there are and any potential issues that might arise.
Related: Improving Communication in Your Condominium Association
High Resident Retention
High resident retention rates are a strong sign that residents want to live in a community and that the St. Petersburg condominium management company is doing a good job. Residents who live in a community that’s under bad management don’t feel taken care of and don’t want to live there. They are much more likely to move out when they are able to because of how they perceive that they have been treated.
Related: 3 Ways A Property Management Company Can Improve Tenant Retention
Positive Messages
Sometimes, residents and vendors will write thank you cards, leave rave reviews online, or send positive messages to property managers that do a good job. They’re easier to work with and can make a difference in what it is like to interact with the community. However, most of the time, people don’t take the time to leave any feedback unless something negative happens. When someone goes out of the way to leave positive feedback, it’s an excellent sign of the type of interactions that a successful property management team has.
Lack of Complaints
To reiterate, people complain when they are unhappy. If you have made it possible for residents to leave feedback and comments but have not received any real complaints related to the property management company, there’s a good chance that the condo property management company is effective and doing well. It’s important to work with a condo property management team that you trust to do a good job. If you are unhappy with your current property management vendor, it could be time to switch.
Are you ready to work with one of the top St. Petersburg condo management companies that makes life easier for you and your board members and improves the value of your property? If so, submit our proposal request form today!