How to Increase Condo Owner Satisfaction During the Pandemic


The COVID-19 pandemic has drastically changed how condo residents interact with their neighbors and use community amenities, such as gyms and pools. Without interaction and with limited outdoor space, it’s natural that condo owners may be frustrated at their inability to use the amenities that make their condos great. As a property owner, you can take action to address the problem. In this article, a Tampa condo association management company discusses how to increase condo owner satisfaction during the pandemic.

Related: Implementing a COVID-19 Mitigation Strategy in Your Community

Community Streaming Subscriptions

Community streaming subscriptions allow your condo residents to view videos on a variety of different devices. Whether they are using a computer or a mobile device, they are free to view videos, movies, and TV shows as a perk of living in your community. They can watch content from Hulu, Netflix, and other streaming services on their laptops, desktop computers, tablets, and other portable devices.

Virtual Game Nights

Many residents are avid gamers at heart and would like the opportunity to use this passion for video gaming in ways that can connect them with other residents in their community. One benefit of having these virtual game nights is that it gives residents a chance to meet and greet new friends that they may have made over the internet. The ability for our residents to see old friends face to face is invaluable to the growth and maintenance of these relationships. Not only does the virtual game night concept promote this interaction, but it also allows our residents to stay in communication with one another. It is very easy for residents to miss the time spent together normally in community programs when everything is canceled due to the pandemic. By hosting a virtual game night, residents can take a break from the screen and catch up with one another without risking COVID-19 exposure.

Related: How a Property Management Company Can Help Your Community Navigate the Pandemic

Online Scavenger Hunts

Online scavenger hunts can be a fun way for residents to passively interact with each other by posting pictures of themselves finding objects or solving clues. All participants are given a specific objective and are required to find a set of specific items or information within a specified time period. There are several types of online scavenger hunts, including riddles, which involve players finding a hidden word, an object, or list of items and then finding the corresponding clue within the given time frame; photo hunts in which the participants are required to submit photos of objects that need to be found and discovered; and video searches, which involve players submitting videos related to the given topic or theme. Prizes may be awarded to winners of the in-person scavenger hunt events or online scavenger hunts, depending on the organizer’s discretion. For more information on increasing condo owner satisfaction during the pandemic, don’t hesitate to reach out to one of the Tampa condo management companies like Wise Property Management.

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